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White sites and authorization problems.
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TOPIC: White sites and authorization problems.
#1324
Langz

8-track
Posts: 4
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Gender: Male Birthday: 03/03
White sites and authorization problems. 6 Years, 1 Month ago Karma: 0
Hello
I am experiencing some problems when I am using you site.

1: When I try to open user profiles(including my own) or the Rocktopia touch part of the site, all I see is a empty blank site. I tried to inspect the element and noticed that the html head and body is left empty on the pages I tried to open. Is this a problem or my side or do you have problems with your domain?

2: I tried to submit a support ticket, but I got redirected to the main page and got a message that I was not authorized to submit tickets. Do I miss some kind of authorization here? Or is it another problem I am experiencing?

Cheers
Langz
 
Proud member of IMFC/IMOC! Up the Irons m/
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#1325
Berny

These go to 11 ...
Rock God
Posts: 502
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Gender: Male Transistor Limited Location: Austria - Great Britain Birthday: 04/01
Re:White sites and authorization problems. 6 Years, 1 Month ago Karma: 20
Hi Langz,

We are aware of the problem with Rocktopia Touch and will fix it a.s.a.p.

Not sure about the problem with the support ticket. I've just tested it and it worked fine. Could it be that you were logged out? All users are logged out automatically after a certain time of inactivity.

Did you have to login again after you were redirected to the main site?

Best regards,

B.
 
Rocktopia - The only melodic rock site that goes to 11!
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#1326
Langz

8-track
Posts: 4
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User Offline Click here to see the profile of this user
Gender: Male Birthday: 03/03
Re:White sites and authorization problems. 6 Years, 1 Month ago Karma: 0
I did not have to login when I were redirected, and I still
get redirected and a message that says that I am not authorized
to submit tickets after trying to logout and back in again.

Cheers!
Langz
 
Proud member of IMFC/IMOC! Up the Irons m/
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#1327
Berny

These go to 11 ...
Rock God
Posts: 502
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Gender: Male Transistor Limited Location: Austria - Great Britain Birthday: 04/01
Re:White sites and authorization problems. 6 Years, 1 Month ago Karma: 20
That's very strange. I am forwarding your message to the tech guys ... pls. stay tuned!
 
Rocktopia - The only melodic rock site that goes to 11!
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#1352
LeChef

Road Crew
Posts: 43
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Re:White sites and authorization problems. 6 Years ago Karma: 5
I am having the same problems (white pages) ... what is going on?
 
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#1353
Berny

These go to 11 ...
Rock God
Posts: 502
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User Offline Click here to see the profile of this user
Gender: Male Transistor Limited Location: Austria - Great Britain Birthday: 04/01
Re:White sites and authorization problems. 6 Years ago Karma: 20
There's a problem with the user management system. We are going to fix all issues a,s,a,p.! Sorry for the inconvenience ...
 
Rocktopia - The only melodic rock site that goes to 11!
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#1362
PJS

Top Of The Bill
Posts: 246
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Gender: Male Location: Bury, Greater Manchester, England Birthday: 03/14
Re:White sites and authorization problems. 6 Years ago Karma: 15
 
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#1366
Berny

These go to 11 ...
Rock God
Posts: 502
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User Offline Click here to see the profile of this user
Gender: Male Transistor Limited Location: Austria - Great Britain Birthday: 04/01
Re:White sites and authorization problems. 6 Years ago Karma: 20
At least the smileys seem to be working ...
 
Last Edit: 2013/04/28 06:52 By Berny.Reason: Typo
Rocktopia - The only melodic rock site that goes to 11!
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#1369
PJS

Top Of The Bill
Posts: 246
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User Offline Click here to see the profile of this user
Gender: Male Location: Bury, Greater Manchester, England Birthday: 03/14
Re:White sites and authorization problems. 6 Years ago Karma: 15
Oh yes, Berny!!

Paul
 
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